Thank you for choosing VauntCourier’s eTAX-VC. With the online application eTAX-VC.com (the “online app”), we provide a tax preparation & filing service for STANDARD federal and state tax returns (each, a “Service”). You are entering into a contract with VauntCourier LLC. VauntCourier LLC and its online application eTAX-VC.com are referred to in these provisions as “VauntCourier”, “eTAX-VC”, “we”, “our” or “us”.

When you use the Online app, you enter into a binding contract with us. You should read each section carefully and in full. We’ve highlighted a few areas that outline important legal rights, and you should be sure to read those sections carefully.

You need to agree to these terms to use our services. By using eTAX-VC’s services, you are instructing us to share your data across our online app for marketing, eligibility, and other purposes described in our Global Privacy Statement, Website & Account Terms of Use, and Website Cookie Policy consistent with applicable law. This data may include credit information and other information we obtain from third parties. As always, VauntCourier will not share your tax preparation data without your explicit consent, as required by law.

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To access and/or use the Platform, you acknowledge and agree:

• To the terms and conditions of this agreement (“Agreement”); and

• You are at least 18 years of age;

• You are capable of forming a binding contract with VauntCourier; and

• You are not a person who is prohibited from using the online app under the laws of the U.S. or any other applicable jurisdiction.

• On the following terms included by reference:

  • Global Privacy Statement

  • Tax Client Service Agreement (“CSA”)

  • Website & Account Terms Of Use

  • Website Cookie Policy

  • Do Not sell My Personal Information (CCPA)

We want to be transparent about how we use personal information and about your rights in our Global Privacy Statement. You should only provide us with the personal information of others if you have received permission to do so.

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You agree that VauntCourier may use and maintain your personal information according to VauntCourier’s Global Privacy Statement and any changes published by VauntCourier. 

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To the extent we allow you to input personal information (as the term is defined under applicable law) about individuals other than yourself, you represent and warrant that you have complied with all applicable laws and received the proper authority or consent to allow us to collect and process such information to operate our business by our Global Privacy Statement. You further agree that, other than concerning information furnished to eTAX-VC in connection with the preparation of an individual tax return, any sharing of personal information VauntCourier is contemplated as part of the Platform. You agree such sharing does not constitute a “sale” of information as defined under the California Consumer Privacy Act and as stated here. 

eTAX-VC’s services for STANDARD Federal and State tax returns are eligible to taxpayers through the eTAX-VC.com online app. A STANDARD tax return can be filed using Form 1040 only (without having to attach any forms or schedules).
 

Following tax situations are covered (assuming no added tax complexity):

• W-2 income

• Limited interest and dividend income reported on a 1099-INT or 1099-DIV

• IRS standard deduction

• Earned Income Tax Credit (EITC)

• Child tax credits

• Student Loan Interest deduction

Following tax situations are not covered:

• Itemized deductions

• Unemployment income reported on a 1099-G

• Business or 1099-NEC income

• Stock sales

• Rental property income

• Credits, deductions, and income reported on other forms or schedules (for example, income related to crypto investments)

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No Tax Planning
The Services do not include tax planning services. Your tax preparer may maximize your tax savings strategies based on the information submitted. Basically, however, it is up to you to comply with applicable tax laws to maximize your tax return.

Not all Tax Situations qualify
eTAX-VC’s qualifying questions during the registration process first determine whether your specific tax situation qualifies for a STANDARD tax return. Disqualified taxpayers cannot proceed with the registration process nor set up an eTAX-VC account. You will also be excluded from eTAX-VC services if changes are made to “My Tax Information” in your eTAX-VC account in the following year that go beyond a STANDARD tax return. Any client with a tax situation outside of the scope of a STANDARD tax return (as described above) will be automatically forwarded to VauntCourier Tax Services.

No Legal Advice
eTAX-VC does not provide or include any legal or investment advice, tax, estate or investment planning, or other areas of advice. The service is data-based and uses your provided data to process and file STANDARD federal and state income tax returns.

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Your Tax Preparation Procedure & Status
Your engagement with eTAX-VC will begin with the submission of your tax information and conclude with a notification that your tax returns have been completed by eTAX-VC.  All stages and statuses of the tax preparation and filing of your returns will be labeled in your account under “My Tax Information” as follows:

 

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  You can add the missing tax information you didn't provide during the sign-up or update your information. You can update until the label “In Process” is shown.

 

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  We are preparing your tax return.

 

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  Any additional info or updates that go beyond a STANDARD tax return can be submitted using this button. You can add additional tax information until the label “In Process” is shown.

 

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  Your tax return was filed with the IRS.

 

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  You can use this button if your previous year’s tax return was completed and you want eTAX-VC to prepare and file this year’s tax return.

 

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  After your tax return was completed and filed with the IRS, you can use this button to file an amendment. The IRS allows you to amend tax returns for up to three previous years.

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  Should your tax situation change beyond a STANDARD tax return, it is no longer covered by eTAX-VC’s Terms of Service and will be forwarded to VauntCourier.

 

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  We couldn’t prepare and file your tax return because of missing or incomplete tax information.

 

• Submit
  Use this button if you want us to prepare and file your previous year’s incomplete tax return.

e-filed tax returns will be sent and accepted by the taxing authority and delivered via your registration email with encrypted attached forms. eTAX-VC may send a reminder email message if there is missing information in your submission.  eTAX-VC may also terminate the engagement or forward you as a client to VauntCourier LLC if you do not respond to requests to complete your tax information by April 5th and October 5th.

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Information You Provide
We will assist in the preparation of your tax returns solely based on the information you have provided. You will provide this information by uploading relevant documents in either PDF, Word, JPG, PNG, or GIF format. It is your responsibility to promptly provide all information required for the preparation and completion of accurate tax returns. By signing the Client Service Agreement (CSA) you affirm that all information you provide is true and accurate and that you have the right to share the information with eTAX-VC.   Although the eTAX-VC preparers are professional tax preparers, they cannot be relied upon to discover errors, fraud, or other irregularities in prior year tax returns or other documents that may affect tax returns, should any exist. We will not independently audit or otherwise verify the information you submit, although you may be requested to verify and or provide additional information. We have the right, in our sole discretion, to cancel your eTAX-VC Services or forward you as a client to VauntCourier LLC if you fail to provide the requested information by April 5th and October 5th.

Record Keeping
You are responsible for maintaining adequate documentation to substantiate the accuracy and completeness of your tax returns. While eTAX-VC will store certain tax records following IRS and/or state rules, you acknowledge and agree that you must comply with federal and state recordkeeping requirements, including those of the IRS. eTAX-VC has no obligation to store your tax documents other than to the extent required by applicable law and regulation. You agree to hold eTAX-VC harmless from any liability, including but not limited to, additional tax, penalties, interest, and professional fees resulting from the disallowance of tax deductions due to inadequate documentation.

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Authorization & Approval of Final Tax Returns
You are responsible for the overall accuracy of the data in your final tax return(s). We will not file any tax returns until we receive your payment for our Services. eTAX-VC will notify you by email when your tax return(s) is/are complete. By accepting this agreement, you approve the submission of your individual tax return(s), using the ERO practitioner pin program and application of your digital signature to IRS Form 8879 (IRS e-FILE Signature Authorization) during registration. Your final tax return information contained in IRS form 8879 is solely based upon the tax information you provide during the registration process or over your eTAX-VC account. You confirm that the tax information submitted is accurate to the best of your knowledge and that you have no other income to report. No changes will be made to the data submitted during or after registration.

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Processing and Reception of Returns
You will have your federal and/or state tax returns electronically filed after proper registration, all tax information is provided, and payment is made. You will receive your return electronically for your records to the email provided during the registration process. These files will be encrypted and will require a password provided by VauntCourier LLC (eTAX-VC).

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Electronic Filing
Electronic filing may not be available for certain tax returns or in some states. eTAX-VC's responsibility concerning e-filing your tax return(s) is limited to using commercially reasonable efforts to facilitate the transmission of your tax return(s) to the applicable taxing authority that accepts them. If we cannot electronically transmit your tax return, you agree to transfer your account to VauntCourier Tax & Financial Services for processing.

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• By choosing to file your return using the eTAX-VC online app, your submitted tax information will be forwarded to an eTAX-VC tax professional for review, where the information will be converted to create a standardized tax return and then transmitted to the applicable federal and/or state taxing authority. You are responsible for monitoring the status of your return once it has been filed by eTAX-VC. eTAX-VC does not monitor the status of your return once your return has been accepted by the taxing agency. You agree to review your tax information for indications of obvious errors before submitting the information to eTAX-VC. To the extent required by applicable law and regulation, eTAX-VC stores and maintains the information that you provide. In response to a valid data request, eTAX-VC is required to provide you with a copy of your tax return after filing using its online app. Requests are valid any time during the applicable tax filing season-ending 23 Oct of the filing year. These requests should be made at accounts@eTAX-VC. In the event, your tax return is no longer accessible, or you have not saved a copy, you must contact the IRS after the filing season has passed.
   

• The IRS typically begins accepting electronically filed returns in or around mid-January of the applicable tax filing season. If you submit information prior to when eTAX-VC begins processing electronically filed returns, your information will be reviewed, and a tax form will be created and filed in the order received as soon as the filing season is open.  You can submit tax information for filing a federal tax return through your personal account under “My Tax Information” until October 5th of the tax year supported by eTAX-VC. The IRS requires valid identification to process a tax return. By using the eTAX-VC online app and our services, you consent to the disclosure to the IRS and any other taxing or revenue authority of all personally identifying information relating to your access and use of the Electronic Filing Services.

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Your Electronic Signature
You agree that providing your electronic signature during registration for the services provided by eTAX-VC to allow eTAX-VC to apply an image of it to any applicable tax documents. By registering with eTAX-VC you show your intent to sign these documents as if you had signed by hand in ink.

Joint Filers
You agree that for returns with “Married (filing jointly)” filing status, both spouses are deemed to be customers of eTAX-VC and subject to the terms of this Agreement. Both individuals acknowledge that there is no expectation of privacy between the spouses by eTAX-VC concerning the Services in connection with this Agreement. We shall be at liberty to share with either of you, without the prior consent of the other, partial or completed tax returns, tax documents, and other information concerning the preparation of your tax return(s).

Specific Tax Situations
We will use reasonable judgment to resolve questions where a tax law may be unclear, to the extent permitted by professional conduct and applicable law, and provided there is substantial authority for doing so. However, if your tax return is more complex than the eTAX-VC online app allows. You will immediately be referred to VauntCourier Tax Services.

Foreign Account Reporting
The U.S. imposes reporting requirements concerning persons having certain direct and indirect interests in a foreign bank account or other foreign financial assets. Failure to comply with these reporting requirements may result in substantial civil and criminal penalties. Possession of foreign bank accounts or assets disqualifies you from using the eTAX-VC online app. If we prepare your individual income tax return and you have not disclosed foreign accounts or assets, you will be responsible for filing any required foreign tax returns or required foreign account reporting, including FBAR Form 114. You, and not eTAX-VC, assume all liability for any penalties associated with the failure to file, or untimely filing, of any of these forms.

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Change or Termination of Services
eTAX-VC reserves the right to refuse to prepare a tax return for any reason in its sole discretion. Additionally, the ability of eTAX-VC to meet your tax filing deadlines are subject to reasonable timing allowed, prompt submission and presentation of documents, and your prompt response to inquiries or requests for materials required for your tax return(s). eTAX-VC reserves the right to revoke a delegated tax return for any reason in its sole discretion. eTAX-VC Services for tax preparation and filing of tax returns starts from January 15th and/or IRS filing open season through October 5th.

Amended Returns
You can file an amendment tax return on eTAX-VC for the tax year through October 05. Users of the eTAX-VC online app who have used our service for preparing the two immediate prior tax years’ returns can file an amended tax return for either of these tax years. They then will be automatically transferred to VauntCourier Tax Services for review and amendment of the return. Transfer of eTAX-VC customers to VauntCourier Tax Services will incur a fee if the amendment has been requested due to an omission or incorrect data submitted to eTAX-VC by the client. Any administrative errors committed by eTAX-VC preparers will incur no such charge for amended returns.

Pricing is determined based on the industry rate for tax preparation services on the year that services are provided, all prices are subject to change without notice. You will be charged for all services during the registration process. Preparation and filing of your return will be completed after payments have been verified and eTAX-VC will charge you before the Services are performed. By agreeing to these terms of service you have agreed to allow eTAX-VC to file your return immediately after payment has been made. For payment and information submissions made before the initial (online) filing deadline eTAX-VC agrees to file returns prior to the initial IRS deadline.

Late submissions of necessary filing information are the sole responsibility of the customer. If the information required to complete and file the tax return is not provided by the stated eTAX-VC (online) deadlines of April 3rd/5th and Oct 3rd/5th your return will be submitted after the IRS deadlines. If you chose not to file your return using eTAX-VC, particularly if some time has passed between the date you submitted your tax information and the date eTAX-VC finished preparing to file, you will be charged for the full amount of the services provided. The price for your use of the eTAX-VC services published at the time you paid for the Services will, however, not change once you pay for the services.

Accurate Calculation Guarantee
VauntCourier’s online service eTAX-VC ensures the accuracy of the calculations on every form prepared by our certified tax preparers.

eTAX-VC will only refund the entirety of the amount paid for the services if you pay an IRS or State penalty and/or interest solely because of a miscalculation on a form prepared by eTAX-VC, and not because of, among other things,

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• your failure to provide all required information accurately,

• willfully or fraudulent omission or inclusion of information,

• misclassification of information
   

to avoid or reduce an applicable penalty/interest.

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You are responsible for paying any additional tax liability you may owe to the taxing agency as well as providing any other information eTAX-VC reasonably requests to validate your claim.  A "registered user" is a user from whom eTAX-VC has received the necessary information (via the eTAX-VC online app) to prepare and file a tax return and who complies with the terms and conditions of this Agreement.

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If you believe such a calculation error occurred, you must notify eTAX-VC as soon as you learn of the mistake (and in no event later than 30 days after the penalty or interest is assessed and within the applicable federal and/or state tax filing statute of limitation) by using our website's contact form choosing “Accuracy Guarantee” from the subject drop-down menu.

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Audit Support
If you receive an audit letter from the IRS or State Department of Revenue relating to your current year’ eTAX-VC return, then eTAX-VC will provide free audit guidance (limited to what to expect and how to prepare) from a tax professional available to help answer your audit questions regarding your audited returns filed with eTAX-VC for the current tax year and past two tax years of processed returns. Audit Support Guarantee applies to Federal and State audit letters and/or notices. We will not however be your representative or provide legal advice.
 

For audit assistance, please contact us by using our website’s contact form and selecting “Audit Assistance” from the subject drop-down menu.

Changes
We reserve the right to change this Agreement at any time, and the changes will be effective when posted on eTAX-VC.com or when we notify you by other means. We may also change or discontinue the Services, in whole or in part. Your continued use of the Services indicates your agreement to the changes.

Limitation of Liability
Our liability is limited when it comes to issues you may encounter with our online app, as defined in Section 9. Limitation of Liability and Indemnity of the Website & Account Terms of Use.

Arbitration If A Dispute Arises
As defined in Section 2. of the Tax Client Service Agreement.

Governing Law
Pennsylvania state law governs this agreement without regard to its conflicts of law’s provisions.

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Help and Support
To provide technical support and customer service in connection with the services, the terms and conditions governing the offering of this support may be subject to change as announced by eTAX-VC from time to time. If you choose to consult the eTAX-VC Support, please use our website's contact form choosing “Tax Support” from the subject drop-down menu.