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eTAX-VC Tax Client

Service & Arbitration

Agreement

The Client Service Agreement (“CSA”) clarifies the terms, objectives, nature and limitations of the tax services provided to you by eTAX-VC and what happens if a dispute arises.
Last Update: January, tax year 2025

Thank you for this opportunity to serve you. This Client Service Agreement (“CS Agreement”) confirms our understanding of the terms and objectives of our tax services engagement and to clarify the nature and limitations of the tax preparation & filing services for STANDARD federal and state tax returns (each, a “Service”) to be provided by Vaunt Courier LLC. Vaunt Courier LLC and its online application eTAX-VC.com (the “online app”) are referred to in this Agreement as “VauntCourier”, “eTAX-VC”, “we”, “our” or “us”.  This CS Agreement contains an Arbitration Agreement, the terms of which are set forth below.

1. Services

1.1 Income Tax Return Preparation

We will prepare the federal and applicable state income tax returns for calendar or fiscal year 2022 , as appropriate. We will prepare these returns based on information you furnish to us through our online app eTAX-VC.com. It is your responsibility to provide us with all the information necessary for the preparation of complete and accurate income tax returns. We will not verify the information you give us; however, we may ask for additional clarification of some information. It is important that this information indicates the amount of income earned from all sources in the calendar year. We will rely on the data you submit to us and will not audit or otherwise verify this data.

You consent to the transfer of your personal information to allow VauntCourier to process your personal information, file your tax return and use and disclose this information as permitted by the Internal Revenue Code. VauntCourier maintains appropriate security and confidentiality of your information in accordance with its Global Privacy Statement.

 Needs to be changed manually every year!

1.2 Fees for Tax Return Preparation Services

Our fees for tax services will be based upon the specific forms and schedules required to complete your tax return. Our current online app fees for STANDARD federal and state tax returns are stated on eTAX-VC.com and in our Terms of Tax Preparation & Filing Service. By signing this agreement, you agree to allow VauntCourier  to file taxes on your behalf.

1.1 Income Tax Return Preparation

We will prepare the federal and applicable state income tax returns for calendar or fiscal year 2022 , as appropriate. We will prepare these returns based on information you furnish to us through our online app eTAX-VC.com. It is your responsibility to provide us with all the information necessary for the preparation of complete and accurate income tax returns. We will not verify the information you give us; however, we may ask for additional clarification of some information. It is important that this information indicates the amount of income earned from all sources in the calendar year. We will rely on the data you submit to us and will not audit or otherwise verify this data.

You consent to the transfer of your personal information to allow VauntCourier to process your personal information, file your tax return and use and disclose this information as permitted by the Internal Revenue Code. VauntCourier maintains appropriate security and confidentiality of your information in accordance with its Global Privacy Statement.

1.2 Fees for Tax Return Preparation Services

Our fees for tax services will be based upon the specific forms and schedules required to complete your tax return. Our current online app fees for STANDARD federal and state tax returns are stated on eTAX-VC.com and in our Terms of Tax Preparation & Filing Service. By signing this agreement, you agree to allow VauntCourier  to file taxes on your behalf.

1.3 Examination of Your Return and Supporting Documentation

Your returns are subject to examination by federal and state taxing authorities. In the event of an audit, you may be requested to produce documents, records, or other evidence to substantiate the items of income and deduction shown on the tax return. If an examination occurs, eTAX-VC does not provide representation. You must maintain all documentation for any examination by Federal or State tax authorities and be prepared represent yourself or retain legal representation.

It is important for you to know that the law may impose a penalty if a taxpayer makes an understatement of tax liability. You should also know that IRS audit procedures will almost always include questions related to the child tax credit (if applicable), and deductions that require strict documentation such as travel and entertainment expenses, charitable donations, and expenses for business usage of personal homes, autos, and computers. In preparing your returns, we rely on your representations that we have been provided with accurate information and that you understand and have complied with the documentation requirements for your expense deductions.

1.4 Prior Year Information of Returns

If, during our preparation of your tax returns we discover information that affects your prior year tax returns, we will make you aware of this information. However, we are not responsible for identifying all items that may affect prior year returns. If you become aware of such information during the year, please contact us. A VauntCourier tax advisor will then contact you via email or phone to discuss the next steps.

1.5 Electronic Delivery of Digital Documentation & Correspondence

You agree to receive all documentation and correspondence electronically via your eTAX-VC online account, email or SMS. This includes tax forms, disclosures, statements, notices, contracts or agreements, receipts, invoices, modifications, amendments, reminders, and promotions. You specifically agree and acknowledge that we may provide the documents electronically either via e-mail with the text of the documents embedded in the text or as an attachment contained within the e-mail (password secured and encrypted) or distributed via your eTAX-VC online account followed by email notification of document upload. You have a right to request and receive a paper copy of these documents by law. If you wish to receive any documentation in paper form or would like to revoke your consent for digital correspondence, please contact us via the contact form in your personal eTAX-VC online account. There you select “Request for Hard Copy” or “Electronic Delivery Revocation” from the subject drop-down menu. Or via email at: accounts@etax-vc.com; Subject: Request for Hard Copy Documents or Electronic Delivery Revocation. Please clearly state in the body of your email what action you would like taken regarding Electronic Delivery of Digital Documentation & Correspondence i.e. (Request for hard copy 1040, remove me from advertisement reminder or lists).

1.6 Electronic Signature 

You consent to all procedures eTAX-VC has established or may establish for an electronic signature system for delivery and acceptance of any such documents that eTAX-VC may be required to deliver and agree that your electronic signature is the same as, and shall have the same force and effect as, your manual signature. 

2. ARBITRATION IF A DISPUTE ARISES (“ARBITRATION AGREEMENT”)

2.1 Scope of Arbitration Agreement

All disputes and claims between you eTAX-VC (as defined below) shall be resolved through binding individual arbitration unless you opt out of this Arbitration Agreement using the process explained below. However, either you or eTAX-VC may bring an individual claim in small claims court, if it is brought and maintained as an individual claim. All issues are for the arbitrator to decide, except those issues relating to the validity, enforceability, and scope of this Arbitration Agreement, including the interpretation of paragraph 3 below, shall be determined by the court and not the arbitrator. This term also includes the predecessors, successors, officers, directors, agents, employees and franchisees of any of them.

Right to Opt-Out of this Arbitration Agreement: You are not required to accept arbitration even though you must sign this CS AGREEMENT  to receive service today. You may opt out of this Arbitration Agreement within the first 60 days after you sign this CS AGREEMENT  by sending a signed letter to:

VauntCourier LLC

- Arbitration Opt-Out –
Weidenbornstr. 8a
65189 Wiesbaden, Germany

OR

VauntCourier LLC

- Arbitration Opt-Out –
CMR 467 Box 2495

APO, AE 09096

The letter should include your printed name, the last five digits of your Social Security Number, state, zip code, and the words “Reject Arbitration.” If you opt out of this Arbitration Agreement, any prior arbitration agreement shall remain in force and effect.

Last Update: January, tax year 2025

2.2 How Arbitration Works

Either party may initiate arbitration, which shall be conducted by the American Arbitration Association (“AAA”) pursuant to its Consumer Arbitration Rules (“AAA Rules”), as modified by this Arbitration Agreement. The AAA Rules are available on the AAA’s website, www.adr.org, or by calling the AAA at (800) 778-7879. In the event the AAA is unavailable or unwilling to hear the dispute, the parties shall agree to, or the court shall select, another arbitration provider. Unless you and eTAX-VC agree otherwise, any arbitration hearing shall take place in the state in which you last resided in the United States. We encourage you to contact eTAX-VC in advance of filing a claim for arbitration to see if the dispute can be resolved prior to arbitration.

2.3 Waiver of Right to Bring Class Action and Representative Claims

All arbitrations shall proceed on an individual basis. The arbitrator is empowered to resolve the dispute with the same remedies available in court, including compensatory, statutory, and punitive damages; attorneys’ fees; and declaratory, injunctive, and equitable relief. However, any relief must be individualized to you and shall not affect any other client. The arbitrator is also empowered to resolve the dispute with the same defenses available in court, including but not limited to statutes of limitation. You and eTAX-VC also agree that each may bring claims against the other in arbitration only in your or their respective individual capacities and in so doing you and eTAX-VC hereby waive the right to a trial by jury, to assert or participate in a class action lawsuit or class action arbitration, to assert or participate in a private attorney general lawsuit or private attorney general arbitration, and to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind. If a court decides that applicable law precludes enforcement of any of this paragraph’s limitations as to a particular cause of action, then that cause of action (and only that cause of action) must remain in court and be severed from any arbitration. eTAX-VC does not consent to, and the arbitrator shall not have authority to conduct, any class action arbitration, private attorney general arbitration, or arbitration involving joint or consolidated claims, under any circumstance.

2.4 Arbitration Cost

The claimant will pay all filing, administrative, arbitrator and hearing costs. eTAX-VC reserves the right to recover an award of attorneys’ fees and expenses against you in arbitration.

2.5 Other Terms & Information

This Arbitration Agreement shall be governed by, and interpreted, construed, and enforced in accordance with, the Federal Arbitration Act and other applicable U.S. federal law. Except as set forth above, if any portion of this Arbitration Agreement is deemed invalid or unenforceable, it will not invalidate the remaining portions of the Arbitration Agreement.

How to Contact Us

If you have questions or comments about our Tax Client Service Agreement or our practices, please contact us.

With the online application eTAX-VC.com VauntCourier LLC provides you with a tax preparation & filing service for standard federal and state tax returns. With our online tax preparation service, we offer every client simple processes, certified expert service at honest and fully transparent prices, guaranteed. Have your standard federal and state taxes prepared and filed online with eTAX-VC.com for a lower rate than H&R Block or TurboTax®.


Vaunt Courier LLC (eTAX-VC) is an IRS Certified Tax Preparation Service. Our local office locations are at Weidenbornstrasse 8a, 65189 Wiesbaden and on USAG Clay Kaserne, Bldg 1046.

If your tax situation goes beyond a standard return, we still got you covered! Go visit www.vaunt-courier.com for more information.

© 2025 Vaunt Courier LLC

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